We assemble everything ourselves and by hand. And since we are all human, mistakes can happen. So if something is missing, in the truest sense of the word, then just write a short email and we will send the missing dots immediately.

We have a few principles that we always remain true to: We rely on high-quality materials, regional partners and can therefore rightly write "Made in Germany" on our dot on wonders. We produce all sticky goodies in and around Stuttgart.

Because gluing is too short for bad products!

It is important to us that you really like our products. However, if you want to return an order, we are happy to help you. Just send us an email.

Our returns are free of charge in the following case:

An incorrect, damaged or defective item was delivered.

If you don't like the item or don't fit on the wall or something similar, unfortunately we can't accept the return.

Customized products cannot be returned!

Yes, we ship almost everywhere. The shipping costs vary - depending on where the journey for our sticky goodies should go. They will be added at checkout. If you want to order from a country that is not shown, we look forward to your email.

Delivery times also vary depending on what you order. Individual motifs take a bit longer than our standard products. We usually ship these within 1-2 working days. And then it depends on DHL. Normally you will receive your dotty order within Germany in 4-5 working days. Deliveries abroad can take between 7 and 16 days. Overseas unfortunately also longer...

As soon as your order is on its way, we will automatically send you an email with the tracking number. So you always know where your package is.

If it still hasn't arrived after a few days, be sure to track the shipment: Maybe your order is already with your neighbor or at a collection point?

The goods are delivered by DHL GoGreen (climate-neutral shipping).

Sometimes elephants dance through the DHL headquarters at night and unfortunately also jump on boxes again and again. Such things happen. If this is the case, it is best not to accept the package at all.

If you noticed it too late, then write us an email and describe your problem. We will then immediately send you an undented version of your desired product.

Sometimes you're too busy. We know that ourselves. But we already have to pay for the return shipping and thus have double the shipping costs. Unfortunately, we therefore have to charge a processing fee of EUR 3.50 for the re-shipment.

No problem: Just send us an e-mail with the original photo that you would like to dot. We are glad to help you.

But it's best to also write to us about what you didn't get along with well. So that we can know and improve for the future!

Everyone has their own technique, but here are a few tips for you:

Tip 1:  Take your printed picture template, the dots, and look for a table on which you can lay out your poster. 

Tip 2: Glue row by row, color by color or count yourself to different, prominent coordinates in your picture. Everyone has be here own technique.

Tip 3: You can draw an X and Y axis on the poster and template with a thin pencil line. Or use a ruler as a guide . 

Tip 4: When gluing, make sure that you do not touch the entire adhesive surface with your fingers and that the dots are firmly attached press it down by stroking it again with your fingertip. 

Tip 5: You can use the Fold the dots sheets along the edge, then the individual dots can be easily removed for gluing. 

Tip 6: The dots are removable in case you get stuck. That's why you shouldn't roll up the poster when you're taking a break. Otherwise it can happen that individual dots come loose. 

Tip 7: Your best store your finished dot on art artwork behind glass in a picture frame. It's well protected there.

Happy gluing!